How long will I have to wait for my order to arrive?

We send your parcels out via Royal Mail, 2nd class service. In most cases it takes 2-3 working days to deliver your parcel depending on where you live in the UK.

Can I return my order?

If you're unhappy with your items for any reason, you can return some or all of your ordered items within 30 days of the order date, provided the goods are unused and not damaged. Please see our returns policy for more details.

What are your bottles made of?

We use food-grade 304 stainless steel (18/8) in all of our bottles to ensure they are safe and of the highest quality. They are all BPA free. 

Can I put my water bottle in the dishwasher?

No, our bottles are designed for hand washing only, using a bottle cleaning brush.

Where is your cotton sourced?

We source our cotton for our organic bags from Fairtrade farmers in India. 

Do you sell to customers within the EU?

Unfortunately, due to the conditions of the Brexit treaty commencing on 1st Jan 2021 we are currently unable to sell goods to EU countries. We hope we can start selling within the bloc soon. Sign up to out mailing list for updates.

Is your packaging sustainable?

Our mailers are 100% biodegradable including the shipping label. More information can be found on our packaging page.